When we talk about ’us’, ’our’ or ’we’, it means www.totalhydrographic.com.au. The words ’you’ or ’your’ means you, the visitor to our website.

Personal information is information that would identify you, or from which you can be identified. It is important to us to protect your personal information. We don’t give it away or sell it and we have systems in place to protect it.

What personal data we collect and why we collect it

COLLECTION

We collect personal information about you when you give it to us, usually when you complete an online form. We don’t collect your information from anywhere or anyone else.

Cookies

We may also use ‘cookies’ so that you can customize our web pages or so that you do not have to keep filling in your details repeatedly. Cookies may also track the information that you access online and affect the display of any advertisements on our website to reflect your preferences. Cookies do not necessarily collect information that can identify who you are, more about what you like. You can change your browser settings, or use anti-virus software to limit the ability of cookies to track your internet use. If you want to find out more about ‘cookies’ and how they work, we suggest you look up Wikipedia

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

USE

We use your personal information in an effort to tailor your experience of our products and services specifically for you. We want to offer you products and information you want, not stuff you have no interest in.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

DISCLOSURE

We don’t give away or sell your personal information. We will disclose your personal information if we are legally compelled to do so or need to provide instruction to our professional advisors.

We might use another provider to deliver our products or services to you. If they need your personal information to complete that delivery we will require them to use your information only for that purpose and then destroy it.

STORAGE OVERSEAS

We may change the host of this website from time to time in accordance with our business requirements. This may mean that the information collected through our website is hosted overseas. We do our best to use reputable companies that have appropriate information protection to host our website.

LINKS and PUBLIC FORUMS

We have no control over the information accessed through links from our site. You use links at your own risk.

If you post your personal information in a public forum, we have no control over how it is used and no responsibility to protect it for you.

FEEDBACK

Any feedback or concerns regarding the way we manage your personal information should be directed to info@totalhydrographic.com.au. We will take action to fix any problems, within reason. We will update this policy from time to time to meet our legal obligations.

Last Updated 29/10/2020